Question 1

What is Luxsa style, and how is it different?

Accepted Answer

Luxsa Style is our signature Thai combination massage, blending acupressure, Thai stretching, and oil-based deep tissue. It's rooted in traditional healing but elevated with clinical care and personalized attention.

Question 2

Is couples massage private, and can we choose different styles?

Accepted Answer

Yes. Couples massages are held in a private room, and each guest can choose their preferred style. Though the room is shared, each session remains fully customized.

Question 3

How clean is Luxsa Thai Spa?

Accepted Answer

We follow hospital-grade sanitization protocols. All rooms are disinfected after each session and linens changed without exception. Cleanliness is central to our ethos.

Question 4

Can I walk in, or do I need to book ahead?

Accepted Answer

Appointments are recommended, but same-day bookings are often available. Online booking via Fresha is the fastest way to reserve your session at our Madison Ave Thai Spa.

Question 5

What’s your cancellation policy?

Accepted Answer

We require at least 4 hours’ notice for cancellations. Late cancellations or no-shows may incur a fee, as we reserve the time exclusively for you.

Question 6

Is Thai massage painful or intense?

Accepted Answer

Not necessarily. Thai massage can be gentle or firm, depending on your needs. Our therapists always ask about pressure and focus areas before each session.

Cancellation & Rescheduling Policy

We understand that plans can change, and we're here to work with you while ensuring we can serve all our valued clients effectively.