Gift Card Policy
1. Gift Card Purchase and Redemption:
– Spa gift cards are available for purchase online, in-store, or by phone.
– Gift cards are redeemable for spa services, retail products, or packages.
– To redeem, present the physical card or provide the gift card number when booking an
2. Expiration and Validity:
– Spa gift cards are valid for 1 year from the date of purchase.
– Expired gift cards may not be redeemed or extended.
3. Transferability:
– Gift cards are transferable, allowing the recipient to share the spa experience with others.
– Transfers must be communicated to the spa in advance.
4. Lost or Stolen Cards:
– Lost or stolen gift cards will not be replaced.
– Treat your gift card like cash; the spa is not responsible for unauthorized use.
5. Refunds and Returns:
– Gift card purchases are non-refundable.
– Gift cards cannot be exchanged for cash.
6. Booking and Cancellation:
– Appointments using gift cards must be booked in advance.
– Cancellation policies apply; cancellations within 24 hours and No Show may result in a charge.
7. Balance Inquiries:
– To check the remaining balance on a gift card, please contact us directly.
8. Special Promotions and Offers:
– Gift cards may not be eligible for certain promotions or discounts unless explicitly stated.
9. Terms and Conditions:
– By purchasing and using our spa gift cards, you agree to abide by these terms and conditions.
For any further inquiries or assistance, please contact our spa directly